SAP's QM module is a comprehensive set of integrated functions that facilitates the planning, assurance, monitoring and improvement of quality within an organization. It covers the entire product lifecycle, from quality planning to data analysis. You can also find a list of other SAP modules here.
SAP's QM module is crucial to corporate quality management. It enables quality planning by defining inspection plans, creating specifications and integrating quality requirements into production processes. It facilitates inspections at different stages of production, from receipt of raw materials to finished products, by recording and comparing results with quality specifications.
For quality control, this module monitors performance in real time, detecting and correcting deviations from standards. It manages non-conformities by recording and analyzing them, and implementing corrective and preventive actions (CAPA). It also enables internal and external audits to be planned and carried out, and corrective actions resulting from audits to be tracked. For quality analysis, it uses analysis and reporting tools to monitor performance, identify trends, root causes of problems and opportunities for continuous improvement.
The QM module improves product quality, reducing customer returns and complaints. It ensures compliance with quality standards and regulations, automates and integrates quality management processes, reducing human error and increasing operational efficiency. What's more, it minimizes the costs associated with quality defects, and enhances customer satisfaction through high-quality products. In short, SAP's QM module is a powerful tool for integrating quality management into overall processes, ensuring high-quality products and efficient operations.
SAP QM includes a series of interconnected tools that can be customized to the specific processes of each company:
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Quality planning in SAP QM-PT focuses on defining and managing the inspection plans and procedures needed to ensure that products meet defined quality specifications. This includes the creation of inspection plans, quality specifications and acceptance criteria, and the integration of these elements into production and procurement processes.
Key components :
• Inspection plans
• Quality specifications
• Criteria catalogs
• Roadmaps
• Sampling
Quality control in SAP QM-IM focuses on carrying out quality inspections, managing inspection results and making decisions based on these results. This module verifies that products and processes comply with established quality standards, and detects deviations so that corrective action can be taken.
Key components :
• Inspection orders
• Inspection results
• Deviations and non-conformities
• Quality certificates
• Batch management
Quality certificate management in SAP QM-CA focuses on creating, managing and issuing quality certificates to attest that products meet defined quality specifications. These certificates serve as documentary evidence of compliance with quality standards, and are often required for regulatory or contractual reasons.
Key components :
• Certificate definition
• Inspection data management
• Certificate templates
• Certification parameters
Quality notifications in SAP QM-QN focus on the management of quality notifications, which are formal records of quality problems identified in products or processes. Quality notifications make it possible to document non-conformities, track corrective and preventive actions, and communicate quality issues to the relevant stakeholders.
Key components :
• Creating quality notices
• Problem classification
• Corrective and preventive action (CAPA)
• Tracking and managing notices
Quality Management in SAP QM-QC-AQC focuses on the continuous monitoring and improvement of process and product quality. The aim of this module is to ensure that products and production processes consistently meet defined quality standards.
Key components :
• Statistical Process Control (SPC)
• Quality performance indicators (KPI)
• Control plans
• Corrective and preventive action (CAPA)
Checking fixture management in SAP QM-IT focuses on the management and maintenance of equipment and tools used for quality inspection and testing. This module ensures that all checking fixtures are in good working order and calibrated according to standards, thus ensuring the reliability and accuracy of quality inspections.
Key components :
• Control equipment
• Maintenance and calibration schedule
• Equipment history
• Calibration certificates
Whether you're a company looking to improve quality management, or a specialist SAP consultant, FocusTribes is here to help. We support companies in implementing and managing the SAP Quality Management (QM) module for efficient, integrated quality management at all stages of production.
To deepen your knowledge of various SAP modules and optimize your business processes, discover our detailed guides :
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